Shipment
We ship our products worldwide with DHL to ensure your order arrives safely and quickly.
Shipping costs:
Shipping costs are shown during the checkout process and depend on the destination, as well as the weight and size of your order. Please note that DHL Express shipping costs can vary, and additional charges may apply. We will inform you promptly of the expected total costs and obtain your consent before shipping if this applies. Thank you for your understanding!
Please note that DHL Express may incur additional costs beyond the shipping charges shown in the order process. In such cases, we will inform you promptly of the expected total costs and obtain your consent before shipping. Thank you for your understanding.
Delivery times:
After payment is received, we process your order immediately. The standard delivery time is typically 1-3 business days within Germany and 5-10 business days for international shipments. Please note that international deliveries may experience longer delays, especially due to customs clearance.
Tracking:
Once your order has shipped, you will receive a shipping confirmation with a tracking number so you can monitor the status of your delivery at any time.
Customs and import duties:
For shipments abroad, additional duties, taxes, or fees may be charged by the destination country and are the responsibility of the recipient. Please check with the relevant customs authorities in advance.
Important notes:
We ship exclusively with DHL to ensure secure and reliable delivery. If you have questions about your order or shipping, feel free to contact us anytime by email or phone.